News and Updates

Welcome to
Little Knitwitz

All Knitwitz Accessories are handmade each week on Wednesdays and dispatched 1st Class on Thursdays so be sure to order by 12 noon on a wednesday for a next day dispatch x

P&P

 

Packaging

Hats and Delicate items are send in boxes for protection and presentation. 
Headbands are posted out in pretty packaging making them ideal gifts. 

Postage

Packages are shipped via:
Royal Mail (UK) Standard 1st class (stamps) for single headbands
Royal Mail (UK) Standard 1st class RECORDED  (signed for) (1-3 days)
or via international AIRMAIL (from 5 days) without requiring a signature.

Postage payments include handling and packaging as well as postage costs. Handling fees are fixed, whereas postage costs vary according to total weight of the shipment, and reflect Royal Mail's current tarrifs. I advise you to group your items in one order. I cannot group two distinct orders placed separately, and postage fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect your items and postage is recorded within the UK.

Returns

** Please note Items are handmade to order so refunds cannot be issued unless the item is faulty or due to our error. I hope you'll will be delighted with your Little Knitwitz purchase. However If for any reason you are unhappy with something you have ordered, please get in touch in the first instance, and should a return be agreed, return the product unused, unworn, in its original condition, with tags intact and in its original packaging within 14 days of receipt. I will refund you the cost of the product as soon as possible following an agreement to do so. Return address will be supplied following any agreement.

For your own protection, we require you to obtain certificate (proof) of posting at your Post Office when sending an item back to us as we cannot be responsible for returned goods which we don't receive.


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